Frequently Asked Questions


1. Pre care: • Ensure you do not have an important function to attend for a week or so. • Avoid sun exposure 24hrs before treatment - treatment cannot be done on sun burnt skin. • If possible avoid wearing make up on the day of treatment. • Discontinue the use of any exfoliation, retin a or retinol products 3 - 5 days before treatment. • Avoid Botox and Dermal filler 1 week prior. • Please inform your therapist if you had other facial treatments prior to your treatment. • Please note: We cannot treat over active breakouts or active acne 2.Post care: • Avoid alcohol based toners for 10-14 days • Use only mineral based SPF directly after treatment • Avoid excessive exercise, heat, sweating and swimming for 24-48 hours after your treatment. • Avoid applying make-up 24-48 hours after your treatment. • Avoid sun-tanning 24-48 hours after your treatment. • Avoid botox and dermal filler 1 week post Microneedling treatment. • Ensure to use your recommended homecare advised by your skin expert to enhance your treatment. • Adhere to treatment program and frequency as advised by your professional skin expert.